Returns & Exchanges

At Springfield Leather Co, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most items in their original, unused condition. Please note that cut-to-length materials and custom-stamped items are final sale and cannot be returned.

Return Process

• 1.
  Contact Customer Support

  Reach out to our team via email or phone to obtain a Return Merchandise Authorization (RMA) number and confirm your item's eligibility.

• 2.
  Package Your Items

  Securely pack the unused items in their original packaging, ensuring that the RMA number is clearly written on the outside of the box.

• 3.
  Ship the Return

  Send your package to our Springfield, Missouri warehouse using a trackable shipping method to ensure safe delivery to our receiving department.

• 4.
  Receive Refund or Credit

  Once our team inspects the returned goods, we will process your refund to the original payment method or issue a store credit within 5-7 business days.